I am hoping that one day an update to pfSense and/or FreeBSD will get the FW4B working again and I can put it back on the front line.
I decided to keep the device because it does work perfectly when I have my old Asus RT-AC68U router in between it and the cable modem. He finally admitted defeat and offered a refund. I talked to a guy on the phone, he remotely connected to the device, I provided packet captures. PSA: A USB fan will keep your Protectli cool. Then there were many messages back and forth with suggestions on settings to tweak, logs to look at etc. They first sent me a replacement unit, which didn't help. The WAN interface constantly cycles up and down. When connected directly to my cable modem, it just can't maintain an internet connection for more than a few minutes at a time. It turned out to be the Protectli device. FW4B 4 Port Intel J3160 279.00 Intel Celeron J3160 Quad Core at 1.6 GHz (Burst to 2.24 GHz) 4 Intel Gigabit Ethernet NIC ports AES-NI support 25 smaller than the original Vault at only 4.5 x 4.3 x 1. I purchased a Protectli FW4B late last year and a few months ago started experiencing constant internet connection problems.
Before you get too involved with configuring it (the default installation of pfSense should work as is), I would make sure it can maintain an internet connection before you decide to keep it.
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